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Hélena Hotel
Chania - Crete

A classic, traditional house in the Old graphic Venetian port of Chania which maintains the architectural style from the Turkish and the Venetian periods.
The hotel’s style is traditional and simple and gives a feeling of warmth and hospitality to our guests from the very first moment of their arrival.
It couldn’t have been a more perfect hotel. It’s located in the perfect part of the old town, among beautiful old alleyways, and a little bit back from the more touristy parts of the main port. It felt very authentic and charming, and booking the room with the sea view was spectacular! George was so helpful with offering options for checking in at 4am and meeting me leave my bags all day! He also helped with organising taxis. The room was spacious and very clean, with simple but modern furnishings. I loved waking up every morning to the beautiful view of the port! I would love to come back.
The hotel was in a perfect location literally 2minutes walk from the harbour bars and cafes etc. The staff were very welcoming and friendly and George provided me with a map showing all of his suggested places to eat/visit.
Couldn’t have been a better location right off the main walkway next to a lot of restaurants! Staff was one of the best I’ve ever had the pleasure of knowing and George gave me plenty of recommendations on places to eat.
Helena Hotel location is fairly safe from the more crowded streets with taverns, enough to make the staying peaceful, relaxing. Also, just a couple of minutes of walking distance to bars, taverns, convenience stores and the pier.The staff was polite, friendly and helpful.Everything else was fine, just as you'd expect from an accommodation in an the old city building, very close to the sea.
The staff were extremely helpful and considerate and provided a very welcoming atmosphere
The hotel was in an amazing location overlooking the bay, but back behind the crowd.George, the receptionist, was so helpful and friendly as giving us a map with notes he made for us with recommendations.The cleaning stuff was also amazing.You will not go wrong with this place unless you are used to big boring resorts.
Great place to stay. Spacious, clean and very convenient. The apartment had everything you need. Helpful and friendly host. Location of the apartment is very good for exploring Chania by foot. Good value for money. Big recommend from me! :)
The hosts George and Xrysa were both warm, welcoming, and very helpful. They made my stay so much more enjoyable. The room was amazing, clean, comfortable, warm, and with amazing views over the harbour. The location was fabulous, two minutes walk to the harbour, cafes, restaurants, and shops.
The profesionalisme of George and Chrissa was evident from the beginning. They took time to recommend the nearby restaurants and assisted me in my various questions, and always going above and beyond. The location of the hotel is 10/10 and the view from my room was even better. Cleanliness and functionality of the room, excellent.Thank you, Helena hotel
The Hotel has great location - in the old part of town. The view from window is amazing.In a few minutes you can walk to restaurants, shops and the harbor.The staff (especialy George) are super friendly and will help you find your way around the city. He also gave us a lot of advices to enjoy Chana and surroundings
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ESPA